Business Solution

Aeris, partnered with Denova Collaborative Health to enhance and streamline their IT and Services (IT&S) products. This collaboration aimed to bolster operational efficiency and elevate service delivery within Denova's healthcare environment.

Key achievements of Aeris include:

1. Product Management Leadership: Aeris took charge of overseeing major IT&S products critical to Denova's operations. This involved meticulous planning, coordination, and execution to ensure alignment with Denova's strategic objectives.
2. Project Management Infrastructure: Aeris played a pivotal role in establishing a comprehensive project management infrastructure within Denova's IT department. This infrastructure laid the foundation for structured project planning, execution, monitoring, and evaluation. It enabled efficient resource allocation, risk management, and timely delivery of IT projects.
3. Implementation of Key Technologies:
   • New ITSM Platform: Aeris successfully implemented a new IT Service Management (ITSM) platform. This initiative aimed to optimize IT service delivery, improve incident management, and enhance overall IT operational efficiency.
   • Nextiva Call Solution: Aeris deployed the Nextiva call solution, enhancing Denova's communication capabilities. This solution provided robust call management features tailored to the healthcare industry's needs.
   • EMR Change: Aeris led the implementation of a significant Electronic Medical Records (EMR) change. This transformative project aimed to modernize patient data management, improve clinical workflows, and ensure compliance with regulatory standards.

Through these initiatives, Aeris contributed significantly to enhancing Denova Healthcare's IT capabilities, enabling them to deliver more streamlined and efficient healthcare services. Aeris's strategic guidance and technical expertise have positioned Denova for continued growth and success in the dynamic healthcare industry landscape.